Shipping policy

Refund & Return Policy

Last Updated: [Date]

Thank you for shopping at Zyneth Store. Customer satisfaction is important to us. Please read our Refund & Return Policy carefully before placing an order.

Returns

We accept returns within 7 days of delivery if the product received is:

  • Damaged during shipping

  • Defective or not functioning properly

  • Incorrect item received

To request a return, please contact us within 7 days of receiving your order and provide:

  • Your order number

  • Clear photos or videos showing the issue

  • Your contact information

Products must be returned in their original condition and packaging.

Non-Returnable Items

We do not accept returns for:

  • Change of mind after purchase

  • Incorrect product selection by the customer

  • Products damaged due to misuse or improper handling

  • Items returned without prior approval

Refunds

Once we receive and inspect the returned product, we will notify you regarding the status of your refund.

If approved, your refund will be processed within 7 business days through an appropriate method determined by our support team.

Shipping charges (if any) are non-refundable unless the return is due to our error.

Order Cancellation

Orders may be cancelled before shipment by contacting our support team.

Once an order has been dispatched, it cannot be cancelled and must follow the return process outlined above.

Cash on Delivery (COD)

Customers selecting Cash on Delivery are requested to ensure availability to receive the package. Repeated order refusals may result in future orders being declined.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with supporting photos or videos so we can resolve the issue promptly.

Contact Us

For any questions regarding returns, refunds, or cancellations, please contact us:

Email: [abdulbaqiansari10@gmail.com]

WhatsApp: [03103441537]

Thank you for shopping with Zyneth Store.