Shipping policy
Refund & Return Policy
Last Updated: [Date]
Thank you for shopping at Zyneth Store. Customer satisfaction is important to us. Please read our Refund & Return Policy carefully before placing an order.
Returns
We accept returns within 7 days of delivery if the product received is:
-
Damaged during shipping
-
Defective or not functioning properly
-
Incorrect item received
To request a return, please contact us within 7 days of receiving your order and provide:
-
Your order number
-
Clear photos or videos showing the issue
-
Your contact information
Products must be returned in their original condition and packaging.
Non-Returnable Items
We do not accept returns for:
-
Change of mind after purchase
-
Incorrect product selection by the customer
-
Products damaged due to misuse or improper handling
-
Items returned without prior approval
Refunds
Once we receive and inspect the returned product, we will notify you regarding the status of your refund.
If approved, your refund will be processed within 7 business days through an appropriate method determined by our support team.
Shipping charges (if any) are non-refundable unless the return is due to our error.
Order Cancellation
Orders may be cancelled before shipment by contacting our support team.
Once an order has been dispatched, it cannot be cancelled and must follow the return process outlined above.
Cash on Delivery (COD)
Customers selecting Cash on Delivery are requested to ensure availability to receive the package. Repeated order refusals may result in future orders being declined.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with supporting photos or videos so we can resolve the issue promptly.
Contact Us
For any questions regarding returns, refunds, or cancellations, please contact us:
Email: [abdulbaqiansari10@gmail.com]
WhatsApp: [03103441537]
Thank you for shopping with Zyneth Store.